Book with Confidence this Summer

Book with Confidence this Summer

During this unprecedented situation, things are changing in ways we can’t expect

And whilst we all look forward to our holidays, we are aware our customers may need to make last-minute alterations to their plans.   We hope the following will enable you to book with confidence this summer 

The Environment 

The Norfolk Broads offer an opportunity to escape from the stresses of everyday life. We believe the Broads National Park offers a great space to do just that.

Pack your car up with the supplies you need for your time away. Board your boat, or enter your holiday home and you’re in your own space. With everything on hand to help you enjoy the space and tranquillity of the Broads National Park

Safer Stays 

For extra peace of mind, we’ve added to our robust cleaning programme. We’ve introduced a new antiviral disinfectant spray/fogger that gives an extra measure of confidence.

We’ve also changed our arrival and handover instructions to ensure social distancing is maintained, you can see more about our practices here 

Book with Confidence 

Should the UK Government public health measures mean you are unable to travel, or we are unable to provide your boat or holiday home, we offer the following 

  • Transfer

We can transfer your holiday to a later date (no admin fees).  Please be aware that if the cost of your new accommodation is higher than your original booking, then you’ll need to pay the difference

  • Price Match 

Should you transfer your holiday to similar dates next year we will price match your booking 

  • Refund

Refund the full amount you have paid for your booking

 

We hope this means you’ll continue to book with confidence with Barnes Brinkcraft.

 This includes Boating and Cottage holidays.

We do hope that this offers you some reassurance

The Thwaites Family
60 Years Boating Experience on the Norfolk Broads